ICTContact is a Smart Predictive Auto Dialer programming that has every feature and inherent capacities to process multiple concurrent/simultaneous automatic calls, play recorded message prompts and move the call to agents if the recipients need to transfer by pressing some DTMF key. ICTContact is the best auto dialer software available in market. Here is pricing and bundles data of ICTContact.

ICTContact is an Asterisk based Auto Dialer software that supports unified communications, multi-tenancy, scalability, and multi-technology. ICTContact is a smart automatic dialer software that can communicate between cell phones, PSTN, and VoIP phones by dialing the phone number automatically. When the correspondence has been built up, the phone autodialer will transmit data that is computerized like the sms or will play sound (voice) messages to the particular called party.

Business Scenarios

ICTContact performs extraordinary compared to anyother auto dialer that is intended for Business to Business (B2B) telemarketing and B2B auto dialer for lead generation through voice broadcasting, Fax impacting, SMS informing and Email advertising. It bolsters numerous business situations which incorporates (yet not constrained to):

Computerized B2B Telemarketing

Call Center Solution with Auto Dialer

IVR Surveys

Polling Auto Dialer

Interactive Voice Broadcasting

Appointment Reminder

Custom IVR Designer

Outbound Predictive Dialer

Political Voice Broadcasting

Crisis Notification system

See a full rundown of highlights and normal employments of ICTContact

Auto Dialer Techniques

From making calls to associate between 2 points to playing recorded messages are some the types of how auto dialers work. However, it can procure a few structures. It tends to be a straightforward Voice broadcasting to Smart predictive dialing. Following are few of the significant communication ideas related with auto dialers that will assist you with comparing features of ICTContact with voice broadcasting and telephone autodialer software. The entirety of the beneath dialing techniques can be changed over to an auto dialing system by replacing human attendants at the calling terminal with an auto dialer software. For instance, predictive dialer can be called predictive auto dialer, etc. Following auto dialer systems are arranged in order to increasing complexity:

Voice Broadcasting:

It enables you to convey a message that has been pre-recorded to theanswering machines and live call answers by people. In the event that another call status is referenced, for example, busy, away, and so on at that point the phone systems have the ability to schedule the call to any other
time and date.

Messages can be sent simply or an IV script is given to the recipient that can accept responses from touch gadgets like phones or tablets.

Preview dialer:

By this, the telephone assistants can see the data of the call, before putting the call. The partner has a free decision to choose whether he needs to start the call or not by this magnificent strategy.

Progressive dialer:

It has an added advantage. The phone assistant can view the caller information at the same time the caller is
dialing the number. However, the caller can only view the information
for just few seconds and can also not stop the call from connecting or
proceeding. This is commonly referred to as Force Preview Dialing.

Predictive dialer:

This procedure utilizes different strategies to limit the time among dialing and further associating the call to live agnets. This method enables the telephone agents to dial many telephone numbers simultaneously. When the call is replied, a predictive dialer attempts to interface with the operators. Furthermore, the recorded messages that are played to the beneficiary when they answer the call are straightforward account or IVR requesting that they press some digit on their telephone.

Smart predictive dialer:

This is like predictive dialer with the exception of that the voice messages are not the simple ones. Smart prescient dialer plays customized messages utilizing custom variables, text-to-speech and recorded messages when the recipients answers the call. On some key press by the recipients (typically key 1), smart predictive dialer connects a call to the agent for further communication.

ICTContact is an Asterisk based Auto Dialer software that supports unified communications, multi-tenancy, scalability, and multi-technology. ICTContact is a smart automatic dialer software that can communicate between cell phones, PSTN, and VoIP phones by dialing the phone number automatically. Once the communication has been established, the telephone autodialer will transmit data that is digital like the sms or will play audio (voice) messages to the respective called party.

Business Scenarios

ICTContact one of the best auto dialer that is designed for Business to Business (B2B) telemarketing and B2B auto dialer for lead generation through voice broadcasting, Fax blasting, SMS messaging and Email marketing. It supports many business scenarios which includes (but not limited to):
Automated B2B Telemarketing
Call Center Solution with Auto Dialer
IVR Surveys
Polling Auto Dialer
Interactive Voice Broadcasting
Appointment Reminder
Custom IVR Designer
Outbound Predictive Dialer
Political Voice Broadcasting
Emergency Notification system

See a full list of features and common uses of ICTContact

Auto Dialer Techniques

From making calls to connect between 2 points to playing recorded messages are some the forms of how auto dialers work. Though, it can acquire several forms. It can be a simple Voice broadcasting to Smart predictive dialing. Following are few of the important telephony concepts related to auto dialers that will help you to compare features of ICTContact with voice broadcasting and telephone autodialer software. All of the below dialing techniques can be converted to an auto dialing technique by replacing human attendants at the calling terminal with an auto dialer software. For example, predictive dialer can be called predictive auto dialer and so on. Following auto dialer techniques are arranged in order of increasing complexity:

Voice Broadcasting: It allows you to deliver a message that has been pre-recorded to answering machines and live call answers by humans. If a new call status is mentioned, such as busy, away, etc then
the phone systems have the capability to schedule the call for another
time and date. Messages that are simple can be delivered to the recipient or an IV script is presented to the recipient that can accept responses from touch gadgets.

Preview dialer:

By this, the phone assistants can view the information of the call, before even placing the call. The assistant has a free choice to decide whether he wants to initiate the call or not by
this awesome technique.

Progressive dialer:

it has an added advantage. The phone
assistant can view the caller information at the same time the caller is
dialing the number. However, the caller can only view the information
for just few seconds and can also not stop the call from connecting or
proceeding. This is commonly referred to as Force Preview Dialing.

Predictive dialer: This technique uses various techniques to minimize the time between dialing and further connecting the call to live agents. This technique allows the phone agent to dial several phone numbers at the same time. Once the call is answered, a predictive dialer tries to connect to the agents. However, the recorded messages that are played to the recipient when they answer the call are simple recording or IVR asking them to press some digit on their phone.

Smart predictive dialer: This is similar to predictive dialer except that the voice messages are not the simple ones. Smart predictive dialer plays personalized messages using custom variables,
text-to-speech and recorded messages when the recipient answers the call. On some key press by the recipient (usually key 1), smart predictive dialer connects a call to the agent for further communication.