ICT CONTACT FEATURES

Unified Auto dialler features | Voice Broadcasting Software features

PDF File of Features

ICT Contact Features

Unified Contact Center

Unified Contact Center

Multi-Tenant

Multi-Tenant

Outbound Call Center

Outbound Call Center

InBound Call Center

InBound Call Center

Integration

Integration

Administration

Administration

Internationalization

Internationalization

Call Monitoring & Control

Call Monitoring & Control

Reports

Reports

Contact Management

Contact Management

Law Compliance

Law Compliance

Performance & Scalability

Performance & Scalability

Security

Security

Backup-Failover

Backup/Failover