Contact Center Software
Setting Up New Standards in Contact Center Industry
Welcome To ICTContact
ICTContact is advance contact center software featuring predictive dialing, progressive dialing, IVR studio, multi tenant and white label support, inbound and outbound communications, unified communications and CRM business automation and integration supporting Voice, SMS, Email technologies suitable for contact centers, call centers, entrepreneurs and Service Providers. ICTContact offers smart webrtc agent based progressive dialing capabilities. It enables service providers to offer a wide range of contact center or call center services to their users. It can be scaled to support thousands of agents also it fits most of the inbound / outbound contact center scenarios and business automation, It is simple, reliable, powerful and provides a user-friendly web portal for effective and efficient communications management.
ICTContact Covers All modes of Communication
Top 3 Reasons Why you
Should Select ICT Contact
ICTContact is advance contact centre solution featuring unified communications and CRM business automation and integration supporting Voice, SMS, Email technologies
STABLE & SCALABLE
ICTContact contact center software is mature and feature rich contact center product, It is in production from last 15 years and scalable to add multiple additional nodes to support thousands of contact center agents.
Advance Communications technologies | Unified communications based dialer features | CRM integration and business automation
Multi-Tenant contact center
Outbound Call Center
InBound Call Center
Call Monitoring & Control
Performance & Scalability
ICTContact contact center provides well written user guides to its users in the for of Guides and Manuals
ICTContact contact center provides Walkthrough Videos of its panel to its users as live demonstration
ICTContact contact center provides Screenshots of its control panel to its users to increase usability
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