Unified Communications
Contact Center SoftWare
Setting Up New Standards in Call Center Industry
Welcome To ICT Contact
ICTContact is advance contact centre solution featuring progressive dialing, multi tenant, unified communications and CRM business automation and integration supporting Voice, SMS, Email technologies suitable for contact centers, entrepreneurs and Service Providers. ICTContact offers smart webrtc agent based progressive dialing capabilities. It enables service providers to offer a wide range of contact center services to their users. It can be scaled to support thousands of agents also it fits most of the inbound / outbound contact center scenarios and business automation, It is simple, reliable, powerful and provides a user-friendly web portal for effective and efficient communications management.
Enterprise Edition
ICTContact Enterprise Edition is an agent based communication solution that has been designed for organizations to market their products and services through ICTContact communication platform
ITSP
ICTContact Service Provider Edition has been designed for Internet Telephony Service Providers ITSP to offer cloud based services to their customers organizations or individuals from their own platform.
Cloud
ICTContact is a Cloud Based Platform which enables you to setup cloud based contact center with ease and without any difficulty . ICTContact offers smart agent based dialer capabilities on the cloud platform
ICTContact Covers All modes of Communication
OUTBOUND COMMUNICATION
INBOUND COMMUNICATION
DYNAMIC COMMUNICATION
Top 3 Reasons Why you
Should Select ICT Contact
UNIFIED COMMUNICATION
ICTContact is advance contact centre solution featuring progressive dialing, multi tenant, unified communications and CRM business automation and integration supporting Voice, SMS, Email technologies
STABLE & SCALABLE
INNOVATIVE FEATURES
ICT Contact Features
Unified Contact Center
Multi-Tenant
Outbound Call Center
InBound Call Center
Integration
Administration
Internationalization
Call Monitoring & Control
Reports
Contact Management
Law Compliance
Performance & Scalability
ICT Contact support
Guides
Videos
Screenshots
Latest blog
Comparison b/w ICTContact & ICTBroadcast
Both ICTBroadcast & ICTContact are unified communications dialing software solutions with focus on business automation, ICTBroadcast focus on full automation, it features robocalling, voice broadcasting, fax blasting, voice surveys as well as...
ICTContact Version 1.0.6 released, complete communications solution for contact centers and CRM
We are pleased to announse the release of ICTContact Version 1.0.6 which is unified communications solutions for contact centers and CRM offering verity of communications technologies and integerations options
CRM Integration
ICTContact offers smart WebRTC agent panel, real time call monitoring and control, reporting, call dispositions and campaign management capabilities. It can be scaled to support thousands of agents . It is simple, reliable, powerful and provides a...
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