ICTContact supports multiple trunks at a time. Each campaign can use more than one trunk concurrently. If a trunk is working to full capacity then the remaining trunks will be used as necessary.


ICTContact has excellent support for multiple trunks provider / gateways. When you want a system to support more than 1000 concurrent calls, then you really don’t want your trunk to be a bottleneck for you. That is why, ICTContact has built-in support for multiple trunks. When a trunk is working to full capacity then other trunk takes over and dials numbers. And this process doesn’t stop here. unless you have all the active trunks consumed to its maximum capacity.