Pricing & Packages
ENTERPRISE EDITION
For organizations to fulfill their needs
ICTContact Enterprise Edition has been designed for organization’s needs such as , to market their products and services , interact with their customers, conduct surveys and set appointment with them , better communicate their employees and manage their workforce efficiently while
SERVICE PROVIDER EDITION
For Service Providers to offer cloud services
ICTContact Service Provider Edition has been designed for Interent Telephony Service Providers (ITSP ) to offer cloud based services to their customers ( organizations or individuals ) from their own platform.
FEATURESPackages |
ENTERPRISEOne time payment |
SERVICE PROVIDERLifetime |
|---|---|---|
| Progressive Dialing Support | N | N |
| Preview Dialing Support | N | N |
| Manual Dialing Support | N | N |
| Agents based live reporting | N | N |
| Queue based live statistics | N | N |
| Agent evaluation and different reports | N | N |
| Complete campaign / call monitoring and control | N | N |
| Personal Automated Communications using tokens | N | N |
| Scalable to thousands of agents External Call Center | N | N |
| Scheduling | N | N |
| AMD | N | N |
| DNC | N | N |
| Custom Caller ID | N | N |
| Realtime Campaign Management | N | N |
| Multiple Technology (SIP, IAX2) | N | N |
| Multi-service Billing | M | N |
| Rates and Routes Management | M | N |
| Payments Management | M | N |
| Scalability | M | N |
| Load Balancing | M | N |
| Branding / White Label | M | N |
| CDR Reports | M | N |
| Agent 2 Agent Communications | M | N |
| Messaging Support | M | N |
| WhatsApp Support | M | N |
| Builtin CRM | M | N |
| 2 Agents | $ 199 Buy Now | ~ |
| 5 Agents | $ 399 Buy Now | ~ |
| 10 Agents | $ 699 Buy Now | ~ |
| 20 Agents | $ 999 Buy Now | $ 1500 Buy Now |
| 50 Agents | $ 1599 Buy Now | $ 2500 Buy Now |
| 100 Agents | $ 2999 Buy Now | $ 4000 Buy Now |
| Higher Agents | Contact US | Contact US |
Addons |
ENTERPRISE |
SERVICE PROVIDER |
|---|---|---|
| Appointment Reminder | $ 600 Add to Cart | $ 900 Add to Cart |
| Survey Campaign | $ 600 Add to Cart | $ 900 Add to Cart |
| Integration / Push Call Status | $ 600 Add to Cart | $ 900 Add to Cart |
| Auto and Predictive Dialer Support | $ 600 Add to Cart | $ 900 Add to Cart |
| WHMCS Module | Not Available | $ 900 Add to Cart |
| Fail-over setup | Not Available | $ 900 Add to Cart |