Any operation performed in ICTContact will be recorded and a complete record of all the operations is kept for the user. System log file in ICTContact maintains a log of events that helps in monitoring, administering and troubleshooting the system in addition to helping users get information about important processes. Some of the events include system errors, warnings, startup messages, system changes, abnormal shutdowns, etc.

System Log is a file that provides complete history of all the activities performed, this record is easily accessible by the admin. The log contains information about the software and all the processes. It also indicates whether the processes loaded successfully or not