Interactive Voice based unified contact centre

One of the most imperative telemarketing services, the Press 1 Campaign suits all organizations that need to contact a full list. Press-1 Campaign otherwise called Interactive voice broadcasting. Easy to set up, and easy to run. Press-1 Campaign calls a contact number...

Banks

Banks are mostly large organizations, having a large number of staff who need to interact to each other . Banks have sub branches and , branches are spread across countries mostly. To send a message to every person in your bank you can’t go to each person and...

Custom IVR Compaigns

One of the most imperative telemarketing services, the Press 1 Campaign suits all organizations that need to contact a full list. Press-1 Campaign otherwise called Interactive voice broadcasting. Easy to set up, and easy to run. Press-1 Campaign calls a contact number...

Forward to agent on answer without playing IVR

ICTContact provides different campaigns for different purposes its facilitates complete campaign management for every user. Each user can manage, monitor, and run multiple campaigns separately and independently. There are many campaigns that a user can create. A...

Improved Web-based IVR Designer | Auto Dialer software

ICTContact Auto dialer is bundled with an interactive web-based IVR Designer that enables its users to design custom IVR menus as they choose. IVR Designer is simple, easy to understand and is based on drag-and-drop feature. Once user has created an IVR, ICTContact...