Got an error (https://www.ictcontact.com/wp-content/themes/Divi/style.dev.css): cURL error 28: Resolving timed out after 5516 milliseconds Progressive Mode support in ICTContact contact center software - Advance contact center software - ICT Vision

ICTContact dialing mechanism features progressive dialing managed and controlled by agents those who use WEBRTC based web-phone , agents monitor outbound dialing with complete call status such dialing, ringing, answer , hangup etc and agents has full control over calls , they can cancel any call in the middle also pause and restart dialing on their will.

It provides the WebRTC phone through which agent can update their status and they can answer the call and has complete control over calls.

Progressive-Dialer-Software, webrtc-based-Webphone, Webrtc-Agent-Panel

The agent can also update their status i.e ready, busy, lunch and away through WEBRTC based phone.