ICTContact is a comprehensive, next-generation, omnichannel contact center software solution that combines the power of predictive/progressive dialing, IVR studio, built-in CRM, WebRTC-based agent panels, and advanced business automation. Built to support service...
We are pleased to announse the release of ICTContact Version 1.0.6 which is unified communications solutions for contact centers and CRM offering verity of communications technologies and integerations options ICTContact 1.0 Features 1: General Unified communication...
ICTContact provides REST-based APIs to integrate it with third-party applications and automate the process. The REST API provides the external interface to call out the important functions of the ICTContact and integrate them with the third party. ICTContact provides...