We are pleased to announse the release of ICTContact Version 1.0.6 which is unified communications solutions for contact centers and CRM offering verity of communications technologies and integerations options ICTContact 1.0 Features 1: General Unified communication...
IVR campaign dials a number from the contact list, on answer by the recipient, play recorded message and if the recipient presses the key, it leads the recipient to a live agent for further call handling. Users can make an Inbound campaign. This sort of campaign works...
Inbound/Outbound Call Center Support ICTContact autodialer incorporates all the fundamental call center functionalities. A call center is a physical spot or office utilized for accepting or making an enormous volume of solicitations/requests by means of telephone....