ICTContact has released a new billing module for ICTContact Service Provider edition. This module will allow to be used as Client Management and Billing front-end for Auto Dialer service, After integration with WHMCS system will be able to provide a complete business...
Following is list of API’s we provide to integrate with third party application to achieve full automation and seamless functionality. REST API This REST API provides external interface to call some important functions of ICTContact. ICTContact defines 3 classes...
ICTContact provides different campaigns for different purposes its facilitates complete campaign management for every user. Each user can manage, monitor, and run multiple campaigns separately and independently. There are many campaigns that a user can create. A...
ICTContact allows user to manage Extensions, Trunks, DIDs, Recordings, SMS and Faxes. All these options are required when user need to create a campaign. In other words, whenever user want to create a campaign of his/her choice, user first needs to come to settings to...
You may not guess if you have been in a queue or the purpose of queues in call center by their name but you sure have been in a queue if you called any customer care services and you were put on hold or asked to wait. The call queue is where customers are placed after...
