Contact center CRM software is a type of software that helps businesses manage their contact centers. This software can be used to handle inbound and outbound calls, as well as to provide customer support. Contact center CRM software can help businesses improve their...
In today’s digital age, customers expect to be able to interact with businesses in a variety of ways. They want to be able to call, email, chat, and social media message businesses whenever they need to. Call center software can help businesses meet these...
Contact center software is a suite of tools that helps businesses manage their customer interactions. It can be used to handle inbound and outbound calls, emails, chat, and social media messages. Contact center software can help businesses improve customer...
We are pleased to announse the release of ICTContact Version 1.0.6 which is unified communications solutions for contact centers and CRM offering verity of communications technologies and integerations options ICTContact 1.0 Features 1: General Unified communication...
ICTContact offers smart WebRTC agent panel, real time call monitoring and control, reporting, call dispositions and campaign management capabilities. It can be scaled to support thousands of agents . It is simple, reliable, powerful and provides a user-friendly web...
ICTContact offers smart WebRTC agent panel, real time call monitoring and control, reporting, call dispositions and campaign management capabilities. It can be scaled to support thousands of agents . It is simple, reliable, powerful and provides a user-friendly web...
