ICTContact offers smart WebRTC agent panel, real time call monitoring and control, reporting, call dispositions and campaign management capabilities. It can be scaled to support thousands of agents . It is simple, reliable, powerful and provides a user-friendly web...
A CRM (Customer Relationship Management) is the software that helps you track all customer information and interactions in one location to follow more leads. ICTContact is a system that can seamlessly integrate CTI with CRM. It brings all this information into one...
Recently we have successfully integrated Vtiger CRM with ICTContact using REST API of ICTContact, the unified autodialer software. The said integration enable user to communicate directly with his contacts / customers directly from CRM, either using general contacts...
ICTContact is a marketing and broadcasting autodialer software solution. ICTContact use open source asterisk gateway in back end. ICTContact is a unified broadcasting communication software solution, it broadcast sms , voice, email and fax. ICTContact support Voip and...
