A CRM (Custom Relationship Management) is the software helps you to track all customer information and interactions in one location to follow more leads.
ICTContact is a system that can seamlessly integrates CTI with CRM. It brings all this information into one cohesive unit. The customer’s complete history with your business exists alongside a list of your deals; your emails, notes, and appointments live in one interface.
ICTContact autodialer software is flexible solution, it give the freedom to integrate externally with top CRM solutions like : VtigerCRM EspoCRM flatefreeCRM CivicCRM flarepointCRM EspoCRM Yetiforce CRM SugarCRM
Integration of ICTContact with these CRM is not a difficult task for professional who has basic knowledge that how to use API’s as CRM integration will be fulfilled by the use ICTContact REST APIs . This integration adds more intelligence, efficiency , flexibility and performance in solution also it is scale able and customize-able as per requirements. By using ICTContact marketing autodialer software with these two CRMs is a great opportunity to increase sales and long term relationship with customer.
ICTContact Integration with EspoCRM is open soruce Asterisk based mass communications platform supporting voice, sms , fax broadcasting , We have integrated ICTContact with known open source CRM’s enabling communications and business process automation . Integration or addition of Computer telephony integration ( CTI ) makes these open source CRM’s a perfect choice for organization for thier daily operations and management.