You may not guess if you have been in a queue or the purpose of queues in call center by their name but you sure have been in a queue if you called any customer care services and you were put on hold or asked to wait. The call queue is where customers are placed after...
ICTContact features a complete call throttling mechanism. You can set number of channels in terms of campaign, user, trunk and node. It is also possible to increase and decrease concurrent channels limits for active campaigns in real-time. Learn more about ICTContact...
You can schedule campaigns and can set a campaign to start and stop on a particular date, or time, as well as setting days of the week. Campaigns will automatically start and stop on the specified day and time. Scheduling allows users to control their campaigns and...
ICTContact is a web-based unified communication autodialer and telemarketing software. It supports bulk SMS marketing, Fax blasting and Voice broadcasting. ICTContact offers smart autodialer and smart predictive dialer capabilities. Learn more about ICTContact...
ICTContact is a web-based unified communication autodialer and telemarketing software. It supports bulk SMS marketing, Fax blasting and Voice broadcasting. ICTContact offers smart autodialer and smart predictive dialer capabilities. Learn more about ICTContact...
ICTContact is a web-based unified communication autodialer and telemarketing software. It supports bulk SMS marketing, Fax blasting and Voice broadcasting. ICTContact offers smart autodialer and smart predictive dialer capabilities. ICTContact has different...
