A CRM (Customer Relationship Management) is the software that helps you track all customer information and interactions in one location to follow more leads.
ICTContact is a system that can seamlessly integrate CTI with CRM. It brings all this information into one cohesive unit. The customer’s complete history with your business exists alongside a list of your deals; your emails, notes, and appointments live in one interface.
ICTContact autodialer software is a flexible solution; it gives the freedom to integrate externally with top CRM solutions like:
- VtigerCRM
- EspoCRM
- flatefreeCRM
- CivicCRM
- flarepointCRM
- EspoCRM
- YetiforceCRM
- SugarCRM
Integration of ICTContact with these CRM is not a difficult task for a professional who has basic knowledge of how to use API’s, as CRM integration will be fulfilled by the use of ICTContact REST APIs. This integration adds more intelligence, efficiency, flexibility, and performance to the solution. Also, it is scalable and customizable as per requirements. By using ICTContact marketing autodialer software with these two CRMs is a great opportunity to increase sales and long term relationship with customers.
- ICTContact Integration with Salesforce
- ICTContact Integration with SugarCRM, Vtiger, or EspoCRM
- ICTContact integration with YetiForce CRM
- ICTContact Integration with SuiteCRM
- ICTContact Integration with Vtiger CRM
ICTContact Integration with EspoCRM is an open soruce Asterisk based mass communications platform supporting voice, sms, and fax broadcasting. We have integrated ICTContact with known open source CRM’s, enabling communications and business process automation. Integration or addition of Computer telephony integration ( CTI ) makes these open source CRM’s a perfect choice for organizations for their daily operations and management.