ICTContact provides great capability to the admin. It has an administration menu and a dashboard. Through the administration menu, the admin can do: User Management Through user management, the admin can view the list of users, delete a user, add a new user, and...
One of the most imperative telemarketing services, the Press 1 Campaign suits all organizations that need to contact a full list. Press-1 Campaign otherwise called Interactive voice broadcasting. Easy to set up, and easy to run. Press-1 Campaign calls a contact number...
ICTContact provides REST-based APIs to integrate it with third-party applications and automate the process. The REST API provides the external interface to call out the important functions of the ICTContact and integrate them with the third party. ICTContact provides...
Any operation performed in ICTContact will be recorded and a complete record of all the operations is kept for the user. System log file in ICTContact maintains a log of events that helps in monitoring, administering and troubleshooting the system in addition to...
Following are the security features provided by ICTContact : Fail2Ban Fail2ban support is added for asterisk and ssh. It scans log files (e.g. /var/log/apache/error_log) and bans IPs that show the malicious signs such as too many password failures, seeking for...
Routing of calls is important part of any system and ICTContact has powerful routing system as well as It process Call Detail record for rating purpose ICTContact GUI help user to create and manage countries, destinations , rates and routes and provide interface to...
