In today’s competitive business landscape, delivering seamless and intelligent customer interactions is no longer optional—it’s essential. ICTContact Advance Contact Center Software, integrated with Google Dialogflow, provides organizations with a unified solution...
ICTContact offers smart WebRTC agent panel, real time call monitoring and control, reporting, call dispositions and campaign management capabilities. It can be scaled to support thousands of agents . It is simple, reliable, powerful and provides a user-friendly web...
ICTContact provides REST-based APIs to integrate it with third-party applications and automate the process. The REST API provides the external interface to call out the important functions of the ICTContact and integrate them with the third party. ICTContact provides...
Recently we have successfully integrated Vtiger CRM with ICTContact using REST API of ICTContact, the unified autodialer software. The said integration enable user to communicate directly with his contacts / customers directly from CRM, either using general contacts...
ICTContact is a marketing and broadcasting autodialer software solution. ICTContact use open source asterisk gateway in back end. ICTContact is a unified broadcasting communication software solution, it broadcast sms , voice, email and fax. ICTContact support Voip and...
ICTContact has released a new billing module for ICTContact Service Provider edition. This module will allow to be used as Client Management and Billing front-end for Auto Dialer service, After integration with WHMCS system will be able to provide a complete business...
