Pleaased to release ICTContact Version 1.7, An open source asterisk based contact center software solution with many new additions, Here you will find complete list of features and here you can explore packages and pricing information please
Pleased to announce the release of ICTContact Version 1.6.0, An Advance contact center software . Following are new features offered with ICTContact Version 1.6.0 . Preview dialing mode support Manual dialing mode support Advance agent...
ICTContact offers smart WebRTC agent panel, real time call monitoring and control, reporting, call dispositions and campaign management capabilities. It can be scaled to support thousands of agents . It is simple, reliable, powerful and provides a user-friendly web...
ICTContact offers smart WebRTC agent panel, real time call monitoring and control, reporting, call dispositions and campaign management capabilities. It can be scaled to support thousands of agents . It is simple, reliable, powerful and provides a user-friendly web...
ICTContact dialing mechanism features progressive dialing managed and controlled by agents those who use WEBRTC based, agents monitor outbound dialing with complete call status such dialing, ringing, answer , hangup etc and agents has full control over calls , they...
Backup ICTContact has the backup support through which you can backup your data on the local and remote server via FTP or SFTP. To create backup of your system select the Administration menu and than select the Backup. It will open the page like this Enter the...
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