ICTContact Blogs

Law Compliance

ICTContact Contact Center software features advance leads / contacts management also it features DNC list management and DNC list filtering before dialing any lead / contact

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Automated Inbound IVR Compaign

IVR campaign dials a number from the contact list, on answer by the recipient, play recorded message and if the recipient presses the key, it leads the recipient to a live agent for further call handling. Users can make an Inbound campaign. This sort of...

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