ICTContact Blog for Product Updates, Features, and Industry Insights
Stay updated with the latest news, feature releases, and contact center trends
Emergency and Alarm Dialer
ICTContact was not made just for a limited firms or a limited number of people . It is a multitenant software that will prove beneficial for everyone, even if there fields interests and goals are different , they'd still be thankful to this software for making their...
Appointment Reminder | Automatic Appointment Reminder | Appointment Scheduler | Appointment Confirmation Campaign
ICTContactt is a unique auto dialer that can be used as an automated appointment reminder software. Appointment reminders in simple words are devices, software application or alarms that help remind us of different events. Appointments are necessary and thus part of...
Wedding Invitation
ICTcontact not only helps you in your bad times but good times too. It multi tasking features can help you , assist you to solve a particular problem.If you have planned a recreational activity like a birthday party or a wedding in three to four days . You have much...
Non-profit Fund Raising
Non profit fund raising firms can use ICTContact to create awareness about their firm as well as about the cause they are raising their funds for. People always want to know that if they are donating or giving charity to a firm or NGO are they honest ? Will this money...
School Notifications
ICTContact can be implemented in many fields and Schools is one of those places where it is needed the most as it has Message campaign,Survey campaign, Email campaign,IVR Campaign, Appointment campaign that can be used for schools. Normally school administrations need...
Unified Contact Center Software
ICTContact is advance contact centre solution featuring progressive dialing, multi tenant, unified communications and CRM business automation and integration supporting Voice, SMS, Email technologies suitable for contact centers, entrepreneurs and Service Providers. ICTContact offers smart webrtc agent based progressive dialing capabilities.
Phone Reminders
ICTContact is a unique auto dialer that can be used as an automated appointment reminder software. Appointment reminders in simple words are devices, software application or alarms that help remind us of different events. Appointments are necessary and thus part of...
Robocalling
Auto dialer is a software that is capable of calling thousand of calls from a contact list or database .It is also called automatic dialer. Using a software and a modem a computer can be programmed automatically to dial a list of numbers. Auto dialers not only dial...
Political Voice Broadcast
vvThese campaigns of ICTContact can be implemented in many fields to improve the business. During Elections the representative need to create awareness about their election campaigns about the facilities they will be providing to people. No political party or any...
Mass Communications or Notifications
ICTContact has a very large scope and it can be implemented in any field which requires interacting and delivering messages to a large group of people like TV Channels or News paper offices. Mostly they are comprised of a large quantity of people.They have different...
Voice-based Surveys & Polls through Automated Phone call Software
ICTContact offers a survey campaign feature that enables you to run voice-based surveys asking recipients multiple questions, and then creating useful reports from the survey responses. Survey Campaign supports two types of calling modes: Outbound campaign based...
Custom IVR Compaigns
One of the most imperative telemarketing services, the Press 1 Campaign suits all organizations that need to contact a full list. Press-1 Campaign otherwise called Interactive voice broadcasting. Easy to set up, and easy to run. Press-1 Campaign calls a contact number...
Emergency Notification System
Where ICTContact is providing many amazaing features it provides Emergency Notification System as well.If you are in a hurry and you need to send messages to a bunch of people and you dont have much time, instead of sending messages to people one by one or sending...
Business to Business B2B Turnkey Auto Dialer Software
ICTContact is a premier Auto Dialer software for Business to Business (B2B) lead generation, demand generation and customer retention. It can deploy outbound calling campaigns for an organizations to generate sales leads. You can actively manage your campaign, review...
Enterprise grade Message Broadcasting
ICTContact is an enterprise grade software for growing and mid-market businesses.When we refere to enterprise grade software what does it really mean? everyone has a different idea of what “enterprise software” really means, and some just use it as a marketing...
Integration of ICTContact autodialer with Vtiger CRM to run campaigns directly from Vtiger CRM.
Recently we have successfully integrated Vtiger CRM with ICTContact using REST API of ICTContact, the unified autodialer software. The said integration enable user to communicate directly with his contacts / customers directly from CRM, either using general contacts...
ICTContact Integration With Open Source SugarCRM or SuiteCRM or Vtiger or EspoCRM
ICTContact is a marketing and broadcasting autodialer software solution. ICTContact use open source asterisk gateway in back end. ICTContact is a unified broadcasting communication software solution, it broadcast sms , voice, email and fax. ICTContact support Voip and...
WHMCS integration with ICTContact released for Auto Dialer Billing
ICTContact has released a new billing module for ICTContact Service Provider edition. This module will allow to be used as Client Management and Billing front-end for Auto Dialer service, After integration with WHMCS system will be able to provide a complete business...
Using REST-based API to integrate ICTContact with third party application and autodialer automation
Following is list of API's we provide to integrate with third party application to achieve full automation and seamless functionality. REST API This REST API provides external interface to call some important functions of ICTContact. ICTContact defines 3 classes...
Forward to agent on answer without playing IVR
ICTContact provides different campaigns for different purposes its facilitates complete campaign management for every user. Each user can manage, monitor, and run multiple campaigns separately and independently. There are many campaigns that a user can create. A...